VHS & Cassette Tape Repair

Snapped, jammed, chewed or broken? A physically damaged tape rarely means the memories are gone. We repair VHS, cassette and camcorder tapes in Cambridge so the footage or audio can be recovered and digitised.

Camcorders and a VHS player with tapes awaiting repair

It's a sinking feeling: the VCR chews up a tape, a cassette snaps mid-song, or an old camcorder tape is jammed solid and simply won't move. Physical damage like this stops a tape playing — but it very rarely destroys what's actually recorded on it. In most cases the tape itself is fine; it's the shell, the reels, or a single break that's the real problem.

We carefully open the cassette, repair or re-splice the tape, and rehouse it in a sound shell so it runs properly again. Snapped tape is rejoined, chewed sections are eased out and mended, seized reels are freed, and cracked cases are replaced. Once it plays cleanly we digitise it straight away, so you never have to risk the fragile original in a machine again.

We treat every item as irreplaceable — because it is. There's only one copy of a child's first steps or a grandparent's voice, and we handle it accordingly, here in Cambridge, by one person from start to finish. Your originals come back to you alongside the digital files. Not sure if yours can be saved? Get a free assessment, and if it's a video tape you'd like digitised once repaired, see our VHS & camcorder digitising too.

What we repair

Snapped or broken tape
Chewed tape (VCR damage)
Jammed or seized reels
Cracked or broken shells
VHS & VHS-C
Audio cassettes
MiniDV, Hi8 & Video8

Free assessment

Bring your tape in, or we'll collect it free from anywhere across Cambridge and the Waikato. We'll tell you honestly whether it can be repaired and what it will cost before any work begins — no obligation.

Delivery options

Google Drive download — Free

USB stick (32GB) — From $30

DVD — $15

Don't risk a second play

It's tempting to try a broken tape "just once more" in the player — but a damaged tape run through a machine is how good footage gets destroyed for good. If a tape has snapped, jammed or been chewed, set it aside and let us look at it before it goes anywhere near a VCR again.